What is Customer Education, and why does it matter?
Customer Education: What It Is and Why It Matters for Your Business is your guide to what it is and why it matters to your company. Customer education is the process of instructing customers on how to utilise and appreciate items. It helps clients at various phases of their journey as a business function. Customer Education educates buyers and influencers about the industry and the goods prior to a sale. Customer Education follows the sale and instructs customers on how to use the goods. This allows them to obtain the greatest amount of value over time. Customer education isn't about the acts you do to educate customers; it's not about hosting webinars, offering training, or producing articles. Yes, it frequently entails all of them. However, the role that a Customer Education programme performs in your company is what distinguishes it. Customer education does not refer to the actions you do to educate customers, such as conducting webin...